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Webster v. Allstate Ins. Co. and Progressive Casualty Ins. Co.
Plaintiff and appellant John Webster owns and operates an auto body repair shop in Gilroy. Defendants and respondents Allstate Insurance Company and Progressive Casualty Insurance Company provide automobile insurance in California. Plaintiff brings this action on behalf of himself and all members of a putative class of California auto body repair shops who have received payments from defendants based on rates that were allegedly below their actual repair rate. The gravamen of plaintiffs suit is that defendants allegedly unlawfully and unfairly steer customers away from plaintiffs business and towards direct repair providers (DRPs) who have a contractual relationship with defendants. Plaintiff contends that defendants pay plaintiff artificially low rates for auto body work. This is allegedly accomplished through the use of unlawful and unfair surveys of body shop rates that include rates charged by DRPs who provide volume discounts to defendants.

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